TBMA 2021 WEBINAR CONVERSATIONS SERIES
TBMA members can request video recordings of past webinars – simply email us at staff@tbmassoc.org with your name, email address, resort name, and timeshare board or resort management position title. Along with your request, be sure to include the date and the session title from the webinar listing.
12/9/21 – Enhanced Communications Technology: Resources & Solutions for Legacy Resorts – David Costenbader, CEO, The Contact Group
12/2/21 – Revenue Generation: Travel Clubs Webinar Rebroadcast – Travis Bary, Chief Operating Officer, Capital Vacations, and Matt Brosious, Owner’s Travel Club
11/18/21 – Resort Insurance Trends and Risks Webinar Rebroadcast – Chad Dorsey, Senior Vice President, Brown & Brown
11/4/21 – Infrastructure: Structural Engineering and Funding Webinar Rebroadcast – Gary Porter, CEO of Facilities Advisors International, Samuel Buckingham, Vice President Resort Renovation & Design, Sustainability & Reserves National Programs with Capital Vacations, and Architect, Planner & Designer Ray Bartel
10/28/21 – A Modern Approach to Legacy Resorts: Financing, Subscriptions, Rentals, & Resales Webinar – Greg Eure, head of Vacatia Partner Services, and Grant Miller, founding strategic advisor of Vacatia Partner Services
10/21/21 – Association Committees – W. John Funk, Attorney, Gallagher, Callahan & Gartrell, P.C., and Lynne Kweder, management consultant and TimeSharing Today contributor
10/14/21 – The Evolving Role of the General Manager in Managing Crises Webinar Rebroadcast – David Federico – Area General Manager, Calypso Cay Resort & Barefoot Resort/Capital Vacations, Dale Schueneman – General Manager, Coral Reef Beach Resort/VRI Americas, Cindy Thomas – General Manager, Stoneridge Resort, and Robert Townsend – General Manager, Beachcomber Inn
10/7/21 – Leasing, Limited Term, and Right to Use Products Webinar Rebroadcast – W. John Funk, Attorney with Gallagher, Callahan & Gartrell, P.C., Kenneth McKelvey, CPA (Emeritus), RRP, Consultant for Capital Vacations, and Dennis DiTinno, CEO, Liberte Management Group.
9/30/21 – Enriching the Owner Experience II – Jay Anderson, Vice President Operations & Business Development, Grand Pacific Resorts, Jeff Farr, Vice President of Revenue and Business Technology, Grand Pacific Resorts, and Elizabeth Whelchel, Board Treasurer, Olympic Village Inn.
9/23/21 – Trends in Timeshare Sales – Lee Johnson, President, Premier Resorts Group, and Richard Egolf of Propco Real Estate
9/16/2021 – Resort Insurance Trends and Risks – Chad Dorsey, Senior Vice President, Brown & Brown
9/9/2021 – New Initiatives to Enhance the Exchange Guest Experience Webinar Rebroadcast – Richard Ruff, Senior Vice President and Managing Director, RCI North America
9/2/2021 – Infrastructure: Structural Engineering and Funding – Gary Porter, CEO of Facilities Advisors International, Samuel Buckingham, Vice President Resort Renovation & Design, Sustainability & Reserves National Programs with Capital Vacations, and Architect, Planner & Designer Ray Bartel.
8/26/2021 – The Evolving Role of the General Manager in Managing Crises – David Federico – Area General Manager, Calypso Cay Resort & Barefoot Resort/Capital Vacations, Dale Schueneman – General Manager, Coral Reef Beach Resort/VRI Americas, Cindy Thomas – General Manager, Stoneridge Resort, and Robert Townsend – General Manager, Beachcomber Inn
8/19/2021 – Dealing with Outdated Governing Documents Webinar Rebroadcast – W. John Funk, Attorney, Gallagher, Callahan & Gartrell, P.C., and Joel M. McTague, Attorney, Frank,Weinberg & Black P.L.
8/12/2021 – Strategies and Best Practices for Running a Successful Timeshare Resort Webinar Rebroadcast – Jay Anderson, Vice President of Business Development & Operations, Grand Pacific Resorts, Joel M. McTague, Attorney, Frank,Weinberg & Black P.L., and Lynne Kweder, Management Consultant
8/5/2021 – Key Management Issues Webinar Rebroadcast – Andrew Graziano – Director, Resort Management & Consulting Group, Sheriff Masry – Divisional VP for Operations, Wyndham Destinations, and Doug Wilcox – Sr. Vice President of Resort Operations, VRI.
7/29/2021 – Social Media for Legacy Resorts Webinar Rebroadcast – Madeline Berges, Vice President, Digital Marketing, Consumer Marketing, Interval International, Laurie Hansen, Director of Business Development, Interval International, and Matt Meyers, Executive Vice President, Star Island Management Corp
7/22/2021 – TBMA Las Vegas 2021 Conference – Setting the Stage for a New Era – TBMA president Shep Altshuler and TBMA coordinator Sharon Newman
7/15/2021 – New Initiatives to Enhance the Exchange Guest Experience – Richard Ruff, Senior Vice President and Managing Director, RCI North America
7/8/2021 – Resort Technology Rebroadcast – Bob Ackerman, Vice President Sales/Partner, Rental Network Software, and Nate Strauss, Vice President Business Development, Resort Data Processing
7/1/2021 – Understanding Trust Conversions and Onsite Sales Rebroadcast – W. John Funk, Attorney, Gallagher, Callahan & Gartrell, P.C., Lee Johnson, President, Premier Resorts Group
6/24/2021 – Property Improvement and Interior Design Planning Rebroadcast – Cam Abascal, Vice President – Hospitality Resources and Design, Angel Delgado, CFO – Innovative Hospitality Partners, and Jeffrey Weinland – UCF Rosen College of Hospitality Management
6/17/2021 – Social Media for Legacy Resorts – Madeline Berges, Vice President, Digital Marketing, Consumer Marketing, Interval International, Laurie Hansen, Director of Business Development, Interval International, and Matt Meyers, Executive Vice President, Star Island Resort.
6/10/2021 – Dealing with outdated governing documents – W. John Funk, Attorney, Gallagher, Callahan & Gartrell, P.C., and Joel M. McTague, Attorney, Frank,Weinberg & Black P.L.
6/3/2021 – Strategies and best practices for running a successful timeshare resort – Jay Anderson, Vice President of Business Development & Operations, Grand Pacific Resorts, Joel M. McTague, Attorney, Frank,Weinberg & Black P.L.,and Lynne Kweder, Management Consultant
5/27/2021 – Preparing Your Resort for the Future – Gary Porter, President, Facilities Advisors International, and Alex Krakovsky, CEO, Lemonjuice Capital Solutions
5/20/2021 – RFPs and Fiduciary Responsibilities Webinar Rebroadcast – Joel M. McTague, Attorney, Frank,Weinberg & Black P.L., Leslee Wills, Board Vice President, Magic Tree Resort, and Austin Jordan, Board Vice President, Barrier Island Station
5/13/2021 – The Impact of Scams and Fraudulent Operators on Resorts and Owners – Kenneth McKelvey, CPA (Emeritus), RRP, ARDA-ROC Chairman, and executive consultant for Capital Vacations and Judi Kozlowski, Licensed Timeshare Resale Broker, RE/MAX Properties SW Timeshare Division
5/6/2021 – Strategies for Utilizing Objective Owner Surveys – Scott MacGregor, Senior Vice President & COO, Lemonjuice Capital Solutions and Jan Barrow, Vice President of Business Development, Lemonjuice Capital Solutions
4/29/2021 – Board Member Workshop – Paula DiPaola – Magic Tree Resort, Kissimmee, FL, Steven Gilbert – Lea Casa, Kailua-Kona, HI, Austin Jordan – Barrier Island Station, Duck, NC, and Bob Kaplan – The Rushes, Baileys Harbor, WI
4/22/2021 – Guaranteed Revenue Generation Services – Travis Bary, Chief Operating Officer, Capital Vacations, Jordan Guaspari, EVP Sales and Marketing, Capital Vacations
4/15/2021 – Leasing, Limited Term, and Right to Use Products – W. John Funk – Attorney with Gallagher, Callahan & Gartrell, P.C. and Kenneth McKelvey, CPA (Emeritus), RRP – Consultant for Capital Vacations, and Dennis DiTinno – CEO, Liberte Management Group.
4/8/2021 – Enriching the Owner Experience – Benefits and Perks – Nigel Lobo – Chief Operating Officer, Grand Pacific Resorts, Jeff Farr – Vice President, Revenue & Technology, Grand Pacific Resorts, and Kelly Brady-Snyder, Senior Director of Owner Loyalty, Grand Pacific Resorts
4/1/2021 – Resort Manager Workshop – Sheila Chittum, Resort Manager of the The Windrifter Resort, Michael DiPaola, Multi-site General Manager of Sea Club IV and Magic Tree Resort, Cindy Thomas, General Manager, Stoneridge Resort, and Robert Townsend, General Manager, Beachcomber Inn
3/25/2021 – Resort Staff Training, Retention, and Continuing Education – Dr. Jeffrey T Weinland, CHA, CHE, CHAE, CHIA, UCF Rosen College of Hospitality Management, Dr. Bendegul Okumus, Assistant Professor, UCF Rosen College of Hospitality Management, and Dr. Fevzi Okumus, CFHLA, Preeminent Chair Professor, UCF Rosen College of Hospitality Management
3/18/21 – Resort Occupancy Rates & Trends Webinar – Polina Gregory, Vice President Marketing & Technology, Lemonjuice Capital Solutions, and Paul Carney, Senior Vice President of Resort Operations, VRI Americas
3/11/21 – Key Management Issues – Andrew Graziano – Director, Resort Management & Consulting Group, Sheriff Masry – Divisional VP for Operations, Wyndham Destinations, and Doug Wilcox – Sr. Vice President of Resort Operations, VRI
3/4/21 – Resort Operations Update & Insurance Planning – Joel McTague, Frank Weinberg & Black, Scott McGinness, Gregory & Appel, and Terry Ford, Gregory & Appel
2/25/21 – 7Across and Your Resort – Amy Lipka, Global Managing Director, 7Across and Erica Gause, Director, Operations NA, Australia and New Zealand, 7Across
2/18/21 – Revenue Generation: Travel Clubs – Travis Bary, Chief Operating Officer, Capital Vacations, and Matt Brosious, Owner’s Travel Club
2/11/21 – Property Improvement Planning – Cam Abascal, Vice President – Hospitality Resources and Design, Angel Delgado, CFO – Innovative Hospitality Partners, and Jeffrey Weinland – UCF Rosen College of Hospitality Management
2/4/21 – Funding Strategies and Resources – Craig Huntington, President Emeritus – Alliance Association Bank, Gary Porter – Facilities Advisors International, and Jeff Brock, Regional Director of Operations – Grand Pacific Resorts
1/28/21 – Technology Challenges and Resources – Bob Ackerman – RNS, Polina Gregory- Lemonjuice Capital Solutions & TSS Rhea, and Candice Leonard – Aspen Timeshares
1/21/21 – Why Resorts Cease Operations and The Alternatives – Scott MacGregor – Lemonjuice Capital Solutions, and Joe Takacs – TheMVPService
1/14/21 – Effective Strategies for Owner Engagement – Alex Chamblin – Capital Vacations, and Paula DiPaola, Board President, Magic Tree Resort.
1/7/21- Understanding Trust Conversions and Their Relationship to On-site Sales – John Funk, Attorney, Gallagher, Callahan & Gartrell, P.C., and Lee Johnson, President, Premier Resorts Group
Feel free to send your questions or comments to us via email to staff@tbmassoc.org.