Resort manager workshop webinar
A recent Timeshare Board Members Association (TBMA) Conversations Series Webinar – Resort Manager Workshop hosted timeshare resort manager panelists (pictured above, from left) Sheila Chittum, resort manager of the The Windrifter Resort, Wolfeboro, NH; Michael DiPaola, multi-site general manager of Sea Club IV, Daytona Beach Shores, FL, and Magic Tree […]
Risk management and insurance
A recent Timeshare Board Members Association Conversations Series webinar featured a discussion of legal and insurance issues. The panelists, Attorney Joel McTague of the Frank Weinberg & Black law firm, and insurance executives Scott McGinness and Terry Ford of Gregory & Appel (pictured above from left), joined Shep Altshuler, […]
Revenue generation and travel clubs
“Revenue generation and travel clubs” was the topic of a recent Timeshare Board Members Association Conversations Series Webinar. Travis Bary, Capital Vacations’ chief operating officer, and Matt Brosious of Owner’s Travel Club (OTC), pictured above from left, joined Shep Altshuler, TBMA president, for this discussion. Following are edited highlights: The first part of the conversation […]
Technology updates: risks and rewards
Updating a resort’s property-management system was the topic of a recent Timeshare Board Members Association Conversations Series webinar. Pictured from left Bob Ackerman, Polina Gregory, and Candice Leonard Panelists Bob Ackerman, vice president sales/partner, Rental Network Software Corp.; Polina Gregory, senior vice president – marketing & technology, Lemonjuice Capital […]
Bringing new life to legacy resorts
“Property improvement and interior design planning for resorts” was the topic of a recent Timeshare Board Members Association Conversations Series Webinar. Pictured above from left to right: Cam Abascal, Angel Delgado, and Jeffrey Weinland Cam Abascal of Hospitality Resources & Design, Angel Delgado of Innovative Hospitality Partners, and Jeffrey […]
Where is the money coming from?
“Funding strategies and resources for legacy resorts” was the topic of a recent Timeshare Board Members Association Conversations Series Webinar. Pictured above from left to right are webinar panelists: Craig Huntington, president emeritus of Alliance Association Bank; Gary Porter, president of Facilities Advisors International; and Jeff Brock, […]
Key indicators: Avoiding an unwanted shutdown
Pictured above, left to right: Scott MacGregor and Joe Takacs Natural disasters, along with the current pandemic, have resulted in both the permanent and temporary closing of timeshare resorts. At times, however, timeshare resorts have permanently ceased operations for causes other than those that are “natural”. The […]
Effective strategies for owner engagement
During a recent TBMA Conversations Series Webinar, panelists Alex Chamblin, Capital Vacations’ senior vice president resort operations, and Paula DiPaola, board president at Magic Tree Resort in Kissimmee, FL, discussed owner engagement. Magic Tree Resort and the Sea Club IV in Daytona Beach, FL, managed by her husband, Michael, have similar programs and work closely […]
Understanding Trust Conversions and Onsite Sales
During a TBMA Conversations Series Webinar on January 7, 2021, Shep Altshuler, TBMA president, moderated a discussion focused on the importance Trust Conversions have played within the Legacy Resort Community, and why timeshare HOA’s should include these conversions in their future planning to offer new products, and to revive their membership. Altshuler was joined […]
Proceeding with Cautious Optimism
Pictured, from left to right, W. John Funk, Joel McTague, Robert Kaplan, Bob Ackerman With a COVID-19 vaccine on its way, HOA’s may see a shift in consumer confidence; timeshare boards will need to proceed with cautious optimism while continuing their commitment to safety protocols that make their resort a […]