Agenda

TBMA PROVIDENCE 2019 CONFERENCE

WARWICK, RHODE ISLAND

A WORLD OF OPPORTUNITIES IN THE RESORT INDUSTRY

May 19-21, 2019

Agenda Subject to Change

 

Sunday 5/19/19

Registration begins at 12 noon

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2:00 pm – 3:30 pm

Breakout Session One – Board Member Workshop

Meet with your board member peers to discuss key issues and priorities

Phil Hixson – Stoneridge Resort, Paula DiPaola – Magic Tree Resort

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2:00 pm – 3:30 pm

Breakout Session Two – Resort Manager Workshop

Meet with your resort manager peers to discuss key issues and priorities

Michael DiPaola – Sea Club IV

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3:30 pm – 4:45 pm

Welcome Reception

Resort Delegate and Industry Professional Tabletop Networking

Wine, Cheese, Fruit & Crackers

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4:45 pm – 5:15 pm

Opening Remarks – Why Branding is Everything You Do

Shep Altshuler – TBMA/TimeSharing Today

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5:15 pm – 5:45 pm

Session 1 – Keynote Speaker:

State of the Industry    

Ken McKelvey – Capital Vacations/ARDA-ROC

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5:45 pm – 6:15 pm

Session 2 – The Future of Communications

Be prepared for changes taking place in the hospitality industry

Sadie Molinet – Spectrum Enterprise

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6:15 pm – 7:00 pm

Session 3 – Legislative Update

ARDA-ROC

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7:00 pm – 8:30 pm

Dinner, Networking & Social Time

Cash Bar

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Monday 5/20/19

 

7:30 am – 8:30 am

Continental Breakfast

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8:30 am – 9:15 am

Session 4 – Critical Resort Management Issues

A panel discussion addressing the most current topics

Scott Dravis – VRI

Richard Scinta – Wyndham Destinations

Jon Mallows – La Tour Hotels & Resorts

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9:15 am – 9:45 am

Session 5 – Resort Insurance Planning

Critical coverages in a changing world

Chad Dorsey – Brown & Brown

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9:45 am – 10:15 am

Session 6 – ADA/FHA, Service Dogs, and Emotional Support Animals

Dave Heine – Timeshare Escrow & Title

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10:15 am – 10:30 am

Break

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10:30 am – 11:15 am

Session 7 – Reinventing the Reserve Study

A fresh look at your reserve study

Gary Porter – Facilities Advisors International

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11:15 am – 12:00 noon

Session 8 – Monetizing Your Resort Inventory

New directions with Exchange Companies

Corina Violette – RTX

Patricia Murphy – RCI

Michelle Findlay – DAE

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12:00 noon – 1:15 pm

Session 9 – Interactive Lunch

New Opportunities in the Timeshare Landscape 

Scott MacGregor – ARC

Kevin Mattoni – Cunningham Family of Companies

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1:15 pm – 1:45 pm

Session 10 – Resort Design That Really Matters

World class options and guest satisfaction

Sarah Crawford, Cam Abascal – Hospitality Resources & Design

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1:45 pm – 2:15 pm

Session 11A – Resort Data Essentials

Nate Strauss – RDP


2:15 pm – 2:45 pm

Session 11B – Data Security

Bob Ackerman, RNS

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2:45 pm – 3:00 pm

Snack Break

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3:00 pm – 3:45 pm

Session 12 – Resales, Rentals, & Refocusing Your Position in the Marketplace

Integrating the interests of your HOA & Owners

Joe Takacs – TheMVPService/RedWeek

Alex Krakovsky – Lemonjuice Capital

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3:45 pm – 4:15 pm

Session 13 – Resort Maintenance Management

Angela Ward – MasterCorp

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4:15 pm – 5:45 pm

Session 14 – Tabletop Networking

Visit with our conference sponsor representatives!

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6:00 pm – 8:00 pm

Dinner, Networking & Social Time

Cash Bar

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Tuesday 5/21/2019

 

8:00 am – 9:00 am

Continental Breakfast

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9:00 am – 9:50 am

Session 15 – A Legal Compliance Update

A panel discussion of key industry issues that may impact your resort

Dave Heine – Timeshare Escrow & Title

Leon Basye – Vacation Partner Services

John Funk – Gallagher Callahan & Gartrell

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9:50 am – 10:20 am

Session 16 – Communication is the Key

Create a plan for improving owner relations, cash flow and reducing delinquencies 

Lisa Weiler – Source RM

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10:20 am – 10:45 am

Break

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10:45 am – 11:15 am

Session 17 – Flexible Ownership Options

Dennis DiTinno – Liberte Management

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11:15 am -12:00 noon

Session 18 – New Revenue Opportunities 

Sales Programs, Vacation Club & Travel Club Connections

Ryan Beachum – HelloVacay

Melanie Gring – Global Connections

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12:00 noon – 1:00 pm

Session 19 – Interactive Lunch

Resort Branding & Social Media

Kelley Ellert – Capital Vacations

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1:00 pm – 1:45 pm

Wrap-Up/Prize Drawings!

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1:45 pm – 2:45 pm

Post Meeting: Informal Networking/Reconnect with Contacts

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 Timeshare Board Members Association Conference