Agenda

TBMA Orlando 2018 Conference Agenda Print Version PDF

TBMA ORLANDO 2018 CONFERENCE
ORLANDO, FLORIDA
May 20-22, 2018
STRATEGIES FOR SUCCESS


Agenda Subject to Change


Sunday 5/20/18


12:00 noon – 4:30 pm
Registration 

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2:00 pm – 3:30 pm Breakout Session One

Board Member Workshop

Meet with your Board Member peers, build your network, and discuss

key issues and priorities

Hosted by Phil Hixson – Stoneridge Resort

Paula DiPaola – Magic Tree Resort

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2:00 pm – 3:30 pm Breakout Session Two

Resort Managers Workshop

Meet with your Resort Manager peers, build your network, and discuss

key issues and priorities

Hosted by Michael DiPaola – Sea Club IV Resort

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3:30 pm – 4:45 pm

Welcome Reception

Tabletop networking with our industry professionals

Wine, Cheese, Fruit, & Crackers

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4:45 pm – 5:00 pm

Opening Remarks – Strategies for Success

The future of your resort begins with a defined vision

for success, and avoidance of the pitfalls

Shep Altshuler – TBMA

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Sunday 5/20/18 (continued)

5:00 pm – 5:30 pm

Session 1 – Challenges & Solutions

An interactive discussion: “Real Results” –

Reasons to carry on and overcome challenges

Moderator: Pam Cordell – National Hospitality Group

Larry Allen – Marina Bay Resort

Carol Simpson – Yachtsman Resort

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5:30 pm – 6:00 pm

Session 2 – Adapting to Change

A big picture view of the timeshare environment and tactics for adapting to changes in travel and lodging.  

Scott MacGregor – ARC

Jeff Weir – TBMA/TST

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6:00 pm – 6:30 pm

Session 3 – ADA Q&A

Suzanne Thomas – Pacific ADA Center

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6:30 pm – 7:00 pm

Session 4 – ADA Service Animal Demonstration

Dave Heine – Timeshare Escrow & Title

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7:00 pm – 8:30 pm

Dinner, Networking & Social Time

Cash Bar


Monday 5/21/18

8:00 am – 8:30 am Continental Breakfast

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8:30 am – 9:00 am

Session 5 – Reserves & Maintenance Planning, and Resetting the Clock 

Long-term fiscal strategies for legacy resorts

Gary Porter – Facilities Advisors International

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9:00 am – 9:50 am

Session 6 – Risk Management Planning

Safeguarding your resort from extreme losses

Chad Dorsey –  Brown & Brown

Scott McGinness, Terry Ford – Gregory & Appel

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9:50 am – 10:20 am

Session 7 – State of the Industry

A high-level report on the shared ownership industry.

Howard Nusbaum – ARDA 

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Monday 5/21/18 (continued)

10:20 am – 10:50 am

Break

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10:50 am – 11:20 am

Session 8 – Emerging Technology

Improving the guest experience

Bob Ackerman – RNS Timeshare Management

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11:20 am – 11:50 am

Session 9 – Digital Interior Design and Tech Trends

A Whole New Perspective 

Cam Abascal – HRD

Sarah Crawford – HRD

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11:50 am – 12:15 pm

Session 10 – Interactive Networking

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12:15 pm – 1:30 pm

Working/Interactive Lunch

Session 11 – Risk: IS A Road Worth Traveling  

Craig Huntington 

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1:30 pm – 1:50 pm

Session 12 – Dynamic Changes at Wyndham

A new business model

Richard Scinta – Wyndham Vacation Ownership

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1:50 pm – 2:45 pm

Session 13 – Emerging Resale Programs and Exit Strategies

Effective alternatives for resorts and owners   

Ryan Beachum – HelloVacay

Gary Prado – RedWeek

Joe Takacs – TheMVPService

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2:45 pm – 3:15 pm

Session 14 – Tenants in Common and Sunset Clauses

What to expect and how to navigate the new legislation

Kevin Mattoni – Cunningham Family of Companies

Joseph Seagle – Close My Timeshare

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3:15 pm – 3:30 pm

Break

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Monday 5/21/18 (continued)

3:30 pm – 4:15 pm

Session 15 – Title and Legal Issues

Get up-to-speed to avoid costly pitfalls and delays

Alana Wittig  – Fidelity National Timeshare

Leon Basye – Vacation Partner Services

Dave Heine – Timeshare Escrow & Title

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4:15 pm – 5:00 pm

Session 16 – Analyzing Your Resort’s Performance

Compare your resort’s statistics to industry trends

Lena Combs – Withum

Michael Scallan – Tropic Sun Towers

Fran Korwek – Sandy Square Resort

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5:00 pm – 5:45 pm

Session 17 – Evaluating the Potential of Your Resort

Factors that can ultimately make or break your resort

Melanie Gring – Global Connections

Alex Krakovsky – Lemonjuice Capital

Jeremy Moser – LaTour Hotels and Resorts

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5:45 pm – 8:00 pm

Dinner, Networking & Social Time

Cash Bar


Tuesday 5/22/18

8:00 am – 9:00 am Continental Breakfast

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9:00 am – 9:50 am

Session 18 – Maximizing Your Funding & Billing Options 

Craig Huntington –  Alliance Association Bank

Stacy Dyer –  Alliance Association Bank

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9:50 am – 10:15 am

Session 19 Collections that Work

Advice from our collections pros that will improve your revenue picture

Lisa Weiler – Source RM

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10:15 am – 10:30 am

Break

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Tuesday 5/22/18 (continued)

10:30 am – 11:30 am

Session 20 – Solutions for Diversification and Expansion

Our exchange company experts provide specifics that can help your resort thrive 

Michelle Caron – DAE

Laurie Hansen – Interval International

Tim McLaughlin – RCI

Corina Violette – RTX

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11:30 am – 12:00 noon

Session 21 – Setting Priorities for Your Board

Identify and address top priorities

Moderator:  Phil Hixson

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12:00 noon – 1:00 pm

Session 22 – Working/Networking Lunch

Communications:  Launching an Intranet

Critical communications between your resort, owners, and guests

Dennis DiTinno – Liberte Management

Marty Kandel – Timeshare Advisory & Resolution Services

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1:00 pm – 1:45 pm

Wrap-Up/Prize Drawings

Shep Altshuler – TBMA

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1:45 pm – 2:45 pm

Post Meeting: Informal Networking/Reconnect with Contacts

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