Collection Strategies, Owner Retention, and Loyalty

The collections process for HOAs is a diligent one that is handled strategically and sometimes calls for legal consideration. During the 11/12 Timeshare Board Members Association (TBMA) webinar Collection Strategies, Owner Retention and Loyalty, panelists discussed their approaches to collections, viable options, and timeshare owner loyalty. The TBMA panel included Kelly Brady-Snyder, Sr. Director of […]


Legal policy playbook for the future

A timeshare resort’s board of directors has a fiduciary responsibility to protect the resort’s assets. This is especially crucial during a crisis. No matter how many contingencies have been planned for, the board must also be flexible to respond quickly to unexpected events. During a recent Timeshare Board Members Association webinar, panelists offered their insights […]


Lead problem solved at Idaho ski resort

The water crisis in Flint, MI, several years ago led water systems in many parts of the U.S. to test their water for lead contamination. One such test turned up a lead problem at Tamarack Resort, a half-built ski-resort community 95 miles north of Boise, ID. Tamarack Resort began construction in 2003 and opened in […]


Manage your resort’s digital footprint

  Think of your resort’s website as a “dating site,” urged Gary Prado, RedWeek‘s vice president-business development. To be effective, it must have up-to-date technology and fresh information, including inventory available and bookable in real time. Everything should be searchable. Search engines can’t read pdfs (portable document files), so don’t use them. To improve your […]


Is your resort gearing up for the future?

Meet Leo and Cleo!