Examine your resort’s business fundamentals

By R. Scott MacGregor The COVID-19 story may be just beginning to unfold, but now is the time for resort boards to take a sober and critical look at their business fundamentals and determine what options are in the best interest of the majority of owners whom they represent. Timeshare resorts depend on maintenance-fee income […]


Working with RCI affiliated resorts during the global coronavirus crisis

RCI is helping resort managers sort out changing mandates and priorities The different communications issued by many governmental authorities over the last several weeks regarding mandatory shutdowns, quarantines, and stay-at-home orders have raised questions about how vacation ownership resorts should proceed with their in-house guests. Many cities, counties, states, and territories have their own way […]


Resorts can borrow under CARES ACT

By W. John Funk, Gallagher, Callahan & Gartrell, P.C., Concord, NH The newly-enacted federal law called the CARES Act provides the following borrowing opportunity for most legacy resorts: Resorts that have fewer than 500 employees are eligible for a Small Business Administration (SBA) guaranteed loan under the Act (“covered loan”). The period covered by the loan is […]


Re. COVID-19 Insurance Coverage/Claims Memo

By Chad Dorsey, CIC, CRIS, Vice president, Brown & Brown of Florida, Inc. Legacy resorts across the country are faced with the harsh reality of lost revenues associated with COVID-19 pandemic and wondering if this is an insurable event and if filing a claim with their insurance provider is the prudent course of action. The […]


Preventing hospitality fraud

Hotels and timeshare resorts share a common problem — preventing fraudsters from using digital technologies to access and raid legitimate customer accounts. The very features that make digital reservations, check-in, and room access so appealing and convenient to Millennials and other early adopters make them fraud-prone if not accompanied by the proper controls and protections. […]


Is your resort gearing up for the future?

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