Working with RCI affiliated resorts during the global coronavirus crisis

RCI is helping resort managers sort out changing mandates and priorities The different communications issued by many governmental authorities over the last several weeks regarding mandatory shutdowns, quarantines, and stay-at-home orders have raised questions about how vacation ownership resorts should proceed with their in-house guests. Many cities, counties, states, and territories have their own way […]


Resorts can borrow under CARES ACT

By W. John Funk, Gallagher, Callahan & Gartrell, P.C., Concord, NH The newly-enacted federal law called the CARES Act provides the following borrowing opportunity for most legacy resorts: Resorts that have fewer than 500 employees are eligible for a Small Business Administration (SBA) guaranteed loan under the Act (“covered loan”). The period covered by the loan is […]


Coping with Pandemic Repercussions

By Travis Bary, Chief Operating Officer, Capital Vacations With the unprecedented onset of the COVID-19 pandemic and the resulting expansive federal and state government travel and work restrictions, the vacation-ownership industry has experienced a precipitous and material economic impact. Although we all hope that travel and resort demand will bounce back quickly after the world […]


Re. COVID-19 Insurance Coverage/Claims Memo

By Chad Dorsey, CIC, CRIS, Vice president, Brown & Brown of Florida, Inc. Legacy resorts across the country are faced with the harsh reality of lost revenues associated with COVID-19 pandemic and wondering if this is an insurable event and if filing a claim with their insurance provider is the prudent course of action. The […]


Stoneridge Resort shutdown

By Cindy Thomas, general manager Stoneridge Resort in Blanchard, ID, shut down on March 25th for 21 days after Idaho Gov. Brad Little signed an Extreme Emergency Proclamation and issued a statewide stay-home order closing all but essential businesses. Gov. Little and public-health officials will evaluate later whether to extend the order past 21 days. […]


Service animal fraud 

People who try to pass off their pets as service animals continue to be one of the timeshare industry’s biggest headaches, said presenters at the fall 2019 Timeshare Board Members Association meeting in Las Vegas. Lenora Wilson, assistant general manager of The Carriage House Timeshare Association, defined a service animal as “a dog that has […]


Ragatz Realty announces sale of Lake Tahoe resorts

The Ridge Resorts, four separate properties in the Lake Tahoe area of Nevada, have been sold to Holiday Inn Club Vacations Incorporated. Ragatz Realty, Inc., of Eugene, OR, an international commercial real-estate brokerage firm specializing in the resort real-estate and hospitality industries, represented The Ridge Resorts’ corporate parent, RWGroup, in the sale of their resort […]


Apple Valley Timeshare Auction Set For Sept 14

HOWARD, Ohio, Aug. 31, 2018 /PRNewswire/ — Apple Valley Resort, a favorite destination for families for decades, will be sold at Auction Friday September 14 at 428 Clubhouse Drive in Howard, OH. The auction is being conducted by Williams & Williams, a Tulsa-based real estate auction firm. Online bidding will be offered during the live event through its affiliate AuctionNetwork.com. The Central Ohio property, […]


Manage your resort’s digital footprint

  Think of your resort’s website as a “dating site,” urged Gary Prado, RedWeek‘s vice president-business development. To be effective, it must have up-to-date technology and fresh information, including inventory available and bookable in real time. Everything should be searchable. Search engines can’t read pdfs (portable document files), so don’t use them. To improve your […]


Doing the reserves right

A timeshare resort’s reserve fund consists of money set aside over a period of years for refurbishment, repair, or replacement of major building components and systems at pre-determined intervals (or sooner, if a disaster or catastrophic failure intervenes). Gary Porter, chief executive officer of reserve-study preparation firm Facilities Advisors International, LLC (FAI), explained that a […]