Timeshare Resort Insights Survey Results Part Three – Risk Management & Infrastructure
Part three of our Insights survey results blog series shows responses from timeshare board members and resort managers on managing risk assessment and planning for infrastructure maintenance and renovation, critical elements for a sound financial and legal foundation, along with preserving the quality of the resort property for its owners. The survey results show that […]
Timeshare Resort Insights Survey Part Two – Budget Shortfalls and Reserves
This second in a series of blog posts on the TBMA 2022 Insights Survey (a qualitative survey recently sent to timeshare board members and resort managers) includes responses on the topic of Budget Shortfalls and Reserves. Several resorts reported that they are fully on track with their budgeting, while others are looking for solutions to […]
Timeshare Resort Insights Survey Part One – Owner Trends
The results of the Timeshare Board Members Association’s TBMA 2022 Insights survey show the complexity of timeshare resort concerns and priorities. This qualitative survey was recently sent to the TBMA membership, resulting in hundreds of comments from timeshare resort board members and resort managers, from coast to coast and beyond. We are sharing Insights survey […]
Revenue generation and travel clubs
“Revenue generation and travel clubs” was the topic of a recent Timeshare Board Members Association Conversations Series Webinar. Travis Bary, Capital Vacations’ chief operating officer, and Matt Brosious of Owner’s Travel Club (OTC), pictured above from left, joined Shep Altshuler, TBMA president, for this discussion. Following are edited highlights: The first part of the conversation […]
Where is the money coming from?
“Funding strategies and resources for legacy resorts” was the topic of a recent Timeshare Board Members Association Conversations Series Webinar. Pictured above from left to right are webinar panelists: Craig Huntington, president emeritus of Alliance Association Bank; Gary Porter, president of Facilities Advisors International; and Jeff Brock, […]
Proceeding with Cautious Optimism
Pictured, from left to right, W. John Funk, Joel McTague, Robert Kaplan, Bob Ackerman With a COVID-19 vaccine on its way, HOA’s may see a shift in consumer confidence; timeshare boards will need to proceed with cautious optimism while continuing their commitment to safety protocols that make their resort a […]
Social Media Strategies for Your Resort
Pictured above, clockwise from top left: Alex Chamblin, Kathy Deigaard, Thomas Martin, and Cheri Schultz, In a recent TBMA webinar, panelists focused on Social Media Strategies for resorts. The panel was made up of: Alex Chamblin: Senior Vice President, Resort Operations, Capital Vacations […]
Collection Strategies, Owner Retention, and Loyalty
The collections process for HOAs is a diligent one that is handled strategically and sometimes calls for legal consideration. During the 11/12 Timeshare Board Members Association (TBMA) webinar Collection Strategies, Owner Retention and Loyalty, panelists discussed their approaches to collections, viable options, and timeshare owner loyalty. The TBMA panel included Kelly Brady-Snyder, Sr. Director of […]
Legal policy playbook for the future
A timeshare resort’s board of directors has a fiduciary responsibility to protect the resort’s assets. This is especially crucial during a crisis. No matter how many contingencies have been planned for, the board must also be flexible to respond quickly to unexpected events. During a recent Timeshare Board Members Association webinar, panelists offered their insights […]
The Importance of Requests for Proposals & Fiduciary Responsibilities
Requests for Proposals (RFPs) are necessary in fulfilling a Board’s fiduciary responsibilities. Additionally, it is essential to consult with legal counsel when preparing RFPs. On a recent TBMA webinar, panelists Joel McTague, Attorney, Frank, Weinberg & Black, P.L.; Leslee Wills, Board Vice President, Magic Tree Resort, FL; and Austin Jordan, Board Vice President, Barrier Island […]