Mark McCarthy, General Manager, Village of Winnipesaukee Resort, Laconia, NH

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“The spirit in which industry professionals, resort managers, and board members cooperate with each other to solve shared challenges is truly unique. Just last night a member of our board spent an hour on the phone discussing long term strategic planning with one of the past TBMA speakers. After each meeting I have been able to return to my resort and immediately implement best practices learned from the TBMA. This results in additional value for my owners and an improved vacation experience for all who visit our resort.”