Collection Strategies, Owner Retention, and Loyalty

The collections process for HOAs is a diligent one that is handled strategically and sometimes calls for legal consideration. During the 11/12 Timeshare Board Members Association (TBMA) webinar Collection Strategies, Owner Retention and Loyalty, panelists discussed their approaches to collections, viable options, and timeshare owner loyalty. The TBMA panel included Kelly Brady-Snyder, Sr. Director of […]


Legal policy playbook for the future

A timeshare resort’s board of directors has a fiduciary responsibility to protect the resort’s assets. This is especially crucial during a crisis. No matter how many contingencies have been planned for, the board must also be flexible to respond quickly to unexpected events. During a recent Timeshare Board Members Association webinar, panelists offered their insights […]


In Memoriam – Dave Heine

We are beyond saddened by the recent and very sudden passing of Dave Heine. On a business level, he was an early advertiser for TimeSharing Today Magazine, and among the first sponsors of the Timeshare Board Members Association (TBMA) after asking “how can I help out” which is how he continued to respond on any […]


The Importance of Requests for Proposals & Fiduciary Responsibilities

Requests for Proposals (RFPs) are necessary in fulfilling a Board’s fiduciary responsibilities. Additionally, it is essential to consult with legal counsel when preparing RFPs. On a recent TBMA webinar, panelists Joel McTague, Attorney, Frank, Weinberg & Black, P.L.; Leslee Wills, Board Vice President, Magic Tree Resort, FL; and Austin Jordan, Board Vice President, Barrier Island […]


Strategies and solutions for monetizing HOA owned inventory

As timeshare HOAs finish their 2021 budgets, they need a contingency game plan for their resorts and their owners, especially during the COVID-19 crisis. Panelists Michael Edwards, General Manager, The Cove at Yarmouth; Lori Entwistle, Managing Agent/General Manager, Scottsdale Camelback Resort; Lee Johnson, President, Premier Resorts Group; and Joseph Takacs, President, TheMVPService offered their insights […]


Timeshare Board Members Association Addresses Budget Planning at Recent Webinar

During this time of crisis, the COVID-19 pandemic has forced corporations to work on tight budgeting. Timeshares are no different. As of now, what the ultimate COVID-19 impact on rentals and maintenance fees will be is unpredictable. While nobody has a crystal ball to foresee what the future will bring, Timeshare HOAs need to evaluate […]


Don’t Leave Rental Revenue on the Table Webinar Follow Up – Attendee Questions Answered!

The Timeshare Board Members Association’s recent “Don’t Leave Rental Revenue on the Table” webinar delivered a dynamic conversation on timeshare resort rental revenue, with panelists Matt Eisenberger, Vice President of Rental Management, Capital Vacations, Jeff Farr, Vice President, Revenue & Technology, Grand Pacific Resorts, and Polina Gregory, Director, Vacation Rental Management, Lemonjuice Solutions, who joined TBMA […]


Is your resort insured for COVID-19?

By George Leposky, editor, TimeSharing Today When the COVID-19 pandemic struck, disrupting the operations of vacation timeshare resorts, managers and board members wanted to know whether insurance would cover the resulting costs.  The answer: It depends – on the costs incurred, and the nature and scope of a resort’s coverage. In a recent Timeshare Board […]


Don’t skimp on legal advice

By George Leposky, editor, TimeSharing Today Given the complexities of opening and operating legacy resorts during the COVID-19 pandemic, attorneys participating in a recent Timeshare Board Members Association webinar emphasized the importance of legal advice to avoid making mistakes. Participating in the discussion were attorneys W. John Funk of Gallagher, Callahan & Gartrell, P.C., in […]


What it means to Vacation Well at Grand Pacific Resorts

by Nigel Lobo RRP, Chief Operating Officer, Grand Pacific Resorts It was with a heavy heart that we temporarily closed the doors to our resorts earlier this year to ensure the health and safety of our Associates, Owners, and the greater community. During that time, we consulted with experts to prepare for our reopening.  We […]