COVID mask exemption cards are not from the government

by Colleen Tressler, Consumer Education Specialist, FTC To help limit the spread of the Coronavirus, many states are requiring people to wear face coverings in places open to the public. But there are cards circulating online and on social media that say the holder has a disability that prevents them from wearing a mask, and that […]


Collections, compliance, and COVID-19

By Gregory Sheperd The COVID-19 pandemic has affected everyone’s personal life and every business segment, including the timeshare industry.  The temporary resort closings and low occupancy rates this year far exceed those of the Great Recession and are among the lowest in the history of our industry. At Meridian Financial Services, COVID-19 has impacted our […]


Hilton Head Island’s “new normal” summer

By Justin Fish Americans aren’t ready to give up their summer vacations, so resort towns across the USA are ramping up with increased precautions to make vacationers feel safe, relaxed, and re-energized.  Many timeshare resorts on South Carolina’s popular Hilton Head Island have been doing their part to reopen, while ensuring that vacationers are comfortable […]


Adjusting resort finances for COVID-19

By George Leposky During the ongoing COVID-19 pandemic, some countries have resorted to printing money to stimulate their national economies. A timeshare resort’s owners’ association can’t do that.  As revenues decline and expenses rise, it must find ways to borrow from itself or an external source to maintain cash flow and cover expenses. In a […]


Reopening insights

By George Leposky As cities, counties, and states around the U.S. relax various stages of their coronavirus restrictions at various times, property-management firms with multiple timeshare-resort clients in multiple locations are challenged to keep up with all the changes. In a Timeshare Board Members Association webinar on June 4, 2020, TBMA President Shep Altshuler interviewed […]


Gaining access to capital and key indicators impacting resort viability

TST Broadcasting’s Shep Altshuler interviews Alex Krakovsky and Scott MacGregor from Lemonjuice Solutions about ways timeshare resorts can stay viable in these changing times. Watch the YouTube interview here: https://www.youtube.com/watch?v=xzWN3HtghzA  


A broad spectrum

By George Leposky Legacy resort board members and managers shared their properties’ reopening status during a Timeshare Board Members Association webinar on June 4, 2020. They described a broad spectrum of owner and guest activity—from totally closed to practically full. The webinar enabled participants from across the U.S. to compare notes and discuss best practices. […]


Opened Resorts

Oyster Pointe & Oyster Bay Resort, Sebastian, FL By Jim Della Volpe, board vice president We did not shut down operations, but no new guests were allowed to come once the governor announced the stay-in-place order. All rentals stopped then, in the first week of April. Owners in residence were allowed to stay. Pam Morgan, […]


Keeping the Lights On – Thrive vs. Survive

Whistler Vacation Club at Twin Peaks, Whistler BC Canada By Marlene Coleman     For most resorts, hotels and nightly rental properties, the announcement of a global pandemic with severe travel restrictions struck a deep cord of fear, anxiety and uncertainty.  Shutting buildings down and laying off staff seemed the appropriate action for the large […]


Keep Your Guest Rooms Safe & Clean

By Mary A. Brown As interior designers, it is our duty to protect and enhance the health, safety, and welfare of the public. It is our goal to ensure that guests are confident and comfortable in returning back to your properties. Together, we can achieve this with specifying some of the following products. One of […]