Preserving your inventory – a perishable commodity

By Tim McLaughlin  Inventory is like the seat on the plane – a perishable commodity. If it goes up empty, there is no recovering that revenue!  Making informed decisions using available data will maximize your opportunity to drive revenue and owner satisfaction. Management must balance costs, wear and tear, housekeeping labor, the competitive set and […]

Preparing to Reopen

By Alex S. Chamblin, Jr.   Reopening your resort largely depends on state and local ordinances implemented to restrict the full operation of non-essential businesses during COVID-19, so a resort’s open dates should be aligned with the lifting of state and local restrictions. To ensure proper preparation of the resort for your visitors, aim for […]

COVID-19: The most dangerous disrupter in our lifetime

By Shep Altshuler While the COVID-19 situation is dire, we must continue taking a forward-looking approach. In every war or natural disaster, a key element for overcoming challenges has been communication. In the past, families gathered near their radios, and later TVs, to hear inspiring leaders such as Franklin D. Roosevelt (“We have nothing to […]

How we spent our splendid isolation

  By Tim Nolan   Our resorts—Las Olas Beach Club in Satellite Beach, FL, and Las Olas Beach Club of Cocoa Beach in Cocoa Beach, FL—have been closed to arrivals since March 28. We hope to open May 16. We are waiting for officials to issue guidelines that will give our staff and guests confidence. […]

Resort managers improvise and plan to reopen

(May 1, 2020) The Timeshare Board Members Association invited managers of legacy resorts to a conference call on April 30 to discuss their resorts’ operations during the COVID-19 shutdown, and their plans to reopen as the pandemic recedes.  Twenty-eight participants attended. Paula DiPaola, board president and manager of Magic Tree Resort in Kissimmee, FL, and […]

Furlough vs layoff

What’s the difference between a furlough and a layoff? According to, furlough is a temporary leave of absence from work imposed by an employer. Furloughed workers typically aren’t paid but keep employment benefits such as health insurance, so technically they remain employees. Layoffs are when an employer dismisses employees.  Employers often decide to […]

Stoneridge Resort shutdown update

By Cindy Thomas, general manager On April 15, Idaho Gov. Brad Little extended the Stay-Home Order (which expired that day) until April 30. Stoneridge Resort is still not considered an essential business, which was actually a relief since about half of our clientele is from highly populated areas. After the April 15 press conference, I […]

Association “internal” financing

  By Gary Porter, CPA, RS, FMP Today, the entire country is experiencing an unprecedented challenge. The COVID-19 pandemic has completely shut down major sectors of the economy and is affecting the entire economy.  For associations, the impact is significant uncertainty related to collection of assessments, vendor service levels, ability to pay or retain employees, […]

Repurpose and restructure?

By R. Scott MacGregor Is this the right time to repurpose and restructure your resort?  Maybe, or not. Boards must understand and consider all of their options.   The COVID-19 crisis makes this analysis more critical than ever. Begin with an understanding that the timeshare marketplace has changed.  During the heyday of timeshare ownership during the […]

Online Payment Options Keep Resort Finances Healthy

Timeshare owners get the best of all worlds—a share of ownership in a beautiful vacation resort with luxury amenities and no responsibilities for upkeep of the property. Ownership with no responsibility is a homeowner’s dream! They do, however, have to pay maintenance fees each month toward that upkeep. Typically, timeshare owners pay with a paper […]