TBMA 2022 Providence Meeting: Insights from Lemonjuice Capital and Solutions
Scott MacGregor Making sound decisions “At the end of the day, it’s all about having a plan, and that’s really what we at Lemonjuice do. We work on creating a plan for each association that we work with because every one of them is unique and it really takes a customized solution based on its […]
TBMA 2022 Providence Meeting: Insights from Hospitality Resources and Design – Interior Design Planning
Sarah Crawford and Mary Daust As with any other aspect of resort management, interior design begins with a plan, said Mary Daust, vice president and director of design at Hospitality Resources and Design. “We’ll come to your property or meet with you over the phone and discuss what you’re looking to do,” she explained. “Then […]
TBMA 2022 Providence Meeting: Insights from Suite Vacations and The MVP Service – Revenue Generation
Chris Walker and Joe Takacs Suite Vacations Club “Suite Vacations is a travel and lifestyle non-equity travel-club membership,” explained Chris Walker, its chief operating officer. “It has nothing to do with the transfer of deeds or renting weeks. It provides discounted travel opportunities for a wide demographic of people – active seniors, travelers, families, couples, […]
TBMA 2022 Providence Meeting: Insights from ARDA-ROC – Responsible Exit
Kevin Riley and Elizabeth Baker A no-scam alternative In recent years the American Resort Development Association has become increasingly sensitive to the concerns of timeshare owners who want or need to relinquish their timeshares, offering “responsible exit” alternatives to the disruptive and predatory activities of most third-party exit companies. Several years ago ARDA and its […]
TBMA 2022 Providence Meeting: Insights from Facilities Advisors and Capital Vacations – Budget Shortfalls and Reserves
Gary Porter and Alex Chamblin Why we need reserve studies “You never have enough money in reserves,” declared Gary Porter, chief executive officer of Facilities Advisors International. The reserve study, he explained, is a budget based on an analysis of a resort’s physical facilities. To balance that budget, “you either raise more money or reduce […]
TBMA 2022 Providence Meeting: Insights from 7Across and SPI Software – Owner Trends and Engagement
Gordon McClendon and Erica Gause Making exchange simple “Money, not COVID, is the largest hurdle for summer travel,” said Erica Gause, director of global marketing and operations at the 7Across timeshare-exchange company. Citing Destination Analysts’ quarterly survey, The State of the American Traveler, she said that “in June, 36 percent of people surveyed stated that […]
TBMA 2022 Las Vegas Insights Meeting Agenda
We are looking forward to the TBMA 2022 Las Vegas Insights Meeting on October 24, 2022 – a full day of interactive forum sessions covering a dynamic agenda and networking with our timeshare board members, onsite resort managers, and industry colleagues. For more event information, email us at staff@tbmassoc.org
Timeshare Resort Insights Survey Results Part Five – Deferred Maintenance and More
Deferring maintenance creates a very high hurdle over time, as illustrated in the feedback from timeshare board members and resort managers responding to the recent TBMA 2022 Insights survey; comments on this topic, as well as Staffing and Safety and Repurposing are included in the collection of survey responses below: Hawaii: “We order far ahead […]
Timeshare Resort Insights Survey Results Part Four – Revenue Generation
TBMA 2022 Insights survey results show that resorts are implementing strategic rental, resale, and other programs to boost revenue, while others are planning or proactively searching for program options to bolster their budgets and offset budget shortfalls: California: “We are drowning in deedbacks and need to monetize that inventory. Board members should be careful about bulk […]
Timeshare Resort Insights Survey Results Part Three – Risk Management & Infrastructure
Part three of our Insights survey results blog series shows responses from timeshare board members and resort managers on managing risk assessment and planning for infrastructure maintenance and renovation, critical elements for a sound financial and legal foundation, along with preserving the quality of the resort property for its owners. The survey results show that […]