Collection Strategies, Owner Retention, and Loyalty

The collections process for HOAs is a diligent one that is handled strategically and sometimes calls for legal consideration. During the 11/12 Timeshare Board Members Association (TBMA) webinar Collection Strategies, Owner Retention and Loyalty, panelists discussed their approaches to collections, viable options, and timeshare owner loyalty. The TBMA panel included Kelly Brady-Snyder, Sr. Director of […]


In Memoriam – Dave Heine

We are beyond saddened by the recent and very sudden passing of Dave Heine. On a business level, he was an early advertiser for TimeSharing Today Magazine, and among the first sponsors of the Timeshare Board Members Association (TBMA) after asking “how can I help out” which is how he continued to respond on any […]


The Importance of Requests for Proposals & Fiduciary Responsibilities

Requests for Proposals (RFPs) are necessary in fulfilling a Board’s fiduciary responsibilities. Additionally, it is essential to consult with legal counsel when preparing RFPs. On a recent TBMA webinar, panelists Joel McTague, Attorney, Frank, Weinberg & Black, P.L.; Leslee Wills, Board Vice President, Magic Tree Resort, FL; and Austin Jordan, Board Vice President, Barrier Island […]


Strategies and solutions for monetizing HOA owned inventory

As timeshare HOAs finish their 2021 budgets, they need a contingency game plan for their resorts and their owners, especially during the COVID-19 crisis. Panelists Michael Edwards, General Manager, The Cove at Yarmouth; Lori Entwistle, Managing Agent/General Manager, Scottsdale Camelback Resort; Lee Johnson, President, Premier Resorts Group; and Joseph Takacs, President, TheMVPService offered their insights […]


Timeshare Board Members Association Addresses Budget Planning at Recent Webinar

During this time of crisis, the COVID-19 pandemic has forced corporations to work on tight budgeting. Timeshares are no different. As of now, what the ultimate COVID-19 impact on rentals and maintenance fees will be is unpredictable. While nobody has a crystal ball to foresee what the future will bring, Timeshare HOAs need to evaluate […]


Adjustments and opportunities

By Paula DiPaola, president, Magic Tree Resort Magic Tree Resort is in Kissimmee, FL, near Walt Disney World. The news that Disney was closing due to the COVID-19 virus was one of the biggest shocks!  March traditionally is the busiest month of our entire year. We now have 10 rooms occupied out of 92.  The […]


Important Notice: Because of the COVID-19 Pandemic, all TBMA onsite conferences are postponed until further notice.

We’ll be sharing information via the TBMA website, blog & social media posts, webinars, and email communications. Please let us know what actions you are taking and any questions and comments you may have. Reach us by email to: staff@tbmassoc.org. If you haven’t joined TBMA already, be sure to fill out the Membership Form so […]


Service animal fraud 

People who try to pass off their pets as service animals continue to be one of the timeshare industry’s biggest headaches, said presenters at the fall 2019 Timeshare Board Members Association meeting in Las Vegas. Lenora Wilson, assistant general manager of The Carriage House Timeshare Association, defined a service animal as “a dog that has […]


Money management for timeshare resorts

The foremost responsibility of a timeshare owners’ association’s board members is “to maintain, protect, and enhance” the value of the resort’s assets. So said Craig Huntington, president of Alliance Association Bank (AAB) in Las Vegas, NV, in a presentation at the fall 2019 TBMA meeting. Huntington said a board should develop an investment policy to […]


Timeshare Board Members Association Announces Orlando 2020 Conference, May 17-19, 2020

Board Members and onsite Resort Managers are invited to attend for free. The TBMA Orlando 2020 Conference, May 17-19, 2020, will mark the 18th conference and TBMA’s leadership position in providing dynamic, interactive forums for education, resources, solutions, and networking for timeshare Board Members, Resort Managers, and vacation ownership industry professionals. Timeshare Owners’ Association Board Members […]